Privacy Policy

Last Updated: 13-08-2025

At SmartPostly, we want you to be confident and happy with your subscription. If you are not satisfied with our tools or services, we offer a full refund within 30 days of your subscription purchase — no questions asked.

1. Eligibility for Refund

  • The refund request must be made within 30 days from the date of purchase.
  • Only the first subscription payment is eligible for a refund (renewals are not covered).
  • Refunds are available for paid plans purchased directly through SmartPostly.com.
  • Purchases made through third-party platforms or resellers must be refunded through those platforms.

2. How to Request a Refund

To request a refund:

  1. Send us an email at hello@smartpostly.com with your account details and payment information.
  2. Include your reason for the refund (optional, but helps us improve our service).
  3. Our team will process your refund within 5–7 business days after approval.

3. Refund Process

  • Approved refunds will be credited back to your original payment method.
  • Processing times may vary depending on your bank or payment provider.

4. Exceptions

We reserve the right to refuse a refund if:

  • The request is made after the 30-day period.
  • There is evidence of abuse, fraud, or excessive use beyond normal limits.

5. Contact Us

If you have questions about our refund policy, email us at: hello@smartpostly.com