Privacy Policy
Last Updated: 13-08-2025
At SmartPostly, we want you to be confident and happy with your subscription. If you are not satisfied with our tools or services, we offer a full refund within 30 days of your subscription purchase — no questions asked.
1. Eligibility for Refund
- The refund request must be made within 30 days from the date of purchase.
- Only the first subscription payment is eligible for a refund (renewals are not covered).
- Refunds are available for paid plans purchased directly through SmartPostly.com.
- Purchases made through third-party platforms or resellers must be refunded through those platforms.
2. How to Request a Refund
To request a refund:
- Send us an email at hello@smartpostly.com with your account details and payment information.
- Include your reason for the refund (optional, but helps us improve our service).
- Our team will process your refund within 5–7 business days after approval.
3. Refund Process
- Approved refunds will be credited back to your original payment method.
- Processing times may vary depending on your bank or payment provider.
4. Exceptions
We reserve the right to refuse a refund if:
- The request is made after the 30-day period.
- There is evidence of abuse, fraud, or excessive use beyond normal limits.
5. Contact Us
If you have questions about our refund policy, email us at: hello@smartpostly.com